Patient Information

We offer medication reviews and management services to help coordinate your medications and address any concerns about interactions or side effects.

Signs may include difficulty with daily activities, health issues that require constant monitoring, or safety concerns. A professional assessment can help determine the level of care needed. Coffs Doctors can assist patient and their families navigate the process of accessing aged care assessments, support and services. Our doctors can arrange a geriatrician referral for capacity assessments.

• Patients with chronic medical conditions benefit from a multidisciplinary care plan by receiving coordinated, comprehensive care from a team of specialists. This approach ensures that all aspects of your health are addressed, improves management of  your condition, enhances communication among healthcare providers, and can lead to better outcomes and a higher quality of life.
• Coffs Doctors offers Care plans for those with Chronic diseases who are eligible . Our clinic will coordinate the care with other allied health providers who  will contribute to the care plan to achieve the best health outcome for your chronic disease. Some conditions eligible for the care plans includes patients with chronic medical conditions such as Diabetes, Heart disease, COPD, Chronic Pain , Cancer and other complex health issues.

Voluntary Patient Registration is a process where patients choose to formally register with a specific general practice or healthcare provider. This registration helps facilitate continuity of care and can improve the management of chronic conditions, preventive health measures, and overall patient health outcomes.

Key Aspects of Voluntary Patient Registration:

1. Patient Choice:
   • Patients voluntarily choose to register with a particular general practice. Registration is not mandatory but is encouraged for those seeking ongoing, coordinated care.
2. Continuity of Care:
   • Registering with a practice helps ensure continuity of care. Patients are more likely to receive consistent and personalized healthcare, as the practice maintains detailed records of their health history and treatment.
3. Enhanced Care Coordination:
   • Voluntary registration allows for better coordination of care. The practice can manage appointments, follow-ups, and preventive services more effectively based on the patient's health needs and history.
4. Medicare Benefits:
   • While registration itself does not affect Medicare benefits, it can enhance the practice's ability to provide comprehensive services, including those covered by Medicare. It may also simplify billing and claims processes for Medicare-covered services.
5. Personal Health Records:
   • Patients who register may have their health information maintained in a centralized record at the practice, making it easier to track and manage their health over time.
6. No Extra Costs:
   • Registration is generally free of charge and does not involve additional costs beyond the standard fees for consultations and services. However, private billing practices and out-of-pocket expenses may still apply for services not covered by Medicare.

Contact the Practice: Patients attending Coffs Doctors who are  interested in voluntary patient registration will be offered to register with our practice should they wish too elect us as their preferred GP provider. Our practice will provide information on the registration process.

You will be informed about any additional fees before your appointment. We provide a clear breakdown of costs for services not covered by Medicare, ensuring you are aware of any private billing.

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Bulk-billed services are fully covered by Medicare, meaning you do not need to pay anything out-of-pocket. Private-billed services involve additional fees that are not covered by Medicare, and you will be responsible for these costs.

Private-billed services: Each Medical practitioners in Coffs Doctors set their own fees as they are Independent contractors. Please check with reception to confirm their fee structure. Should you be in financial hardship please speak to the Doctor as they may be able to offer a discounted fee, discounted follow up or payment plan.

Medicare covers many general practice services, including standard consultations and some procedures. However, not all services may be covered, and some may incur additional costs.